Many South Africans spend thousands of Rands every month on medical aid programs to ensure that their families have access to private healthcare when the inevitable happens. With the levels of trauma based incidents on the increase both on South African roads as well as at home, it is becoming more and more vital to bridge the gap between the scene of an incident and the private healthcare facility your medical aid grants you access to.

RSS Medical Emergency Response has one goal: to deliver the most appropriate level of qualification to the scene of a medical emergency in the quickest possible time. In the event of a medical emergency, a patients chances of survival can deteriorate by as much as 10% per minute. Over the past 3 years, RSS Medical Emergency Response has played a pivotal role in the outcomes of more than 1000 patients who have experienced a medical emergency while at home.

RSS Medical aims to reduce our response times by adopting two specific strategies namely only RSS Medical clients having access to this premier service and having defined borders to the areas the RSS Medical vehicles respond within.

This system allows anyone on the property to have access including your family, staff or visitors. All that is needed is a single call to the RSS Medical. To ensure the most rapid response possible, please be willing to give the following details:

  • Your name and contact number
  • Confirm the house number, Estate name and the road the entrance of the Estate is on (this is preprogrammed onto our dispatch systems however we do need to confirm these details)
  • The nature of the incident and what has happened

Once this information is received, the medical vehicle will be dispatched and arrive shortly. Currently, RSS Medical is proud to boast an average response time of 6 minutes. This is however influenced by factors such as traffic patterns, position of the vehicle when it is dispatched and availability of the vehicle. Should the RSS Medical vehicle be already committed to assisting another client, RSS Medical will dispatch one of the service providers that arrive on behalf of RSS Medical Emergency Response.

RSS Medical hopes to never have to respond to either you or your family while at home but in the event of a medical emergency, we are just a phone call away. Save the number and maybe it will save your life. (Number only made available to clients of RSS Medical).

Should you wish to become a member of RSS Medical, please contact Bradley on bradley.poultney@rsssecurity.net

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